Individual Advice

Affordable Legal Support

Individuals are often reluctant to contact the legal profession over minor concerns. However, minor issues can quickly escalate - ultimately proving costly in terms of time and money.

Dealing with Centrelink

Have you received a letter from Centrelink saying your payment will be stopped or that you owe Centrelink money? Have you received a decision from Centrelink that you don’t understand or don’t agree with?

Did you know that if you don’t agree with a decision Centrelink has made, you can do something about it?

If you have ever had to deal with Centrelink, you have probably experienced the long delays trying to talk to someone, the frustration about how confusing the rules are for you to receive a payment and the long and complicated processes involved in making a claim for payment. Even when you have gone through all of this, are there times when you receive conflicting information, or you just don’t think what you were told sounds right?

We have had years of experience working at Centrelink. We know the processes and the rules.  We know the types of information you need to provide in order to assist you in receiving payment, and if you don’t agree with a decision, we can help you navigate your way through that process to hopefully give you the outcome you need.

Dealing with the NDIA

The NDIA has the power to review your funding and can make decisions to reject your claim for funding or to reduce the amount of funding you are to receive. If you have received a decision from the NDIA that affected you, did you know you can review these decisions to get a better outcome? Talk to us if your claim has been rejected or your funding has been reduced.

Some of our lawyers care for family members with disabilities and have first-hand experience in dealing with the NDIA. We understand your concerns, and we can help you navigate your way through the complicated process and assist in achieving a positive outcome for you.

NDIA Service Agreements

Are you a service provider or someone looking to be a service provider to the NDIA? The service agreement that you negotiate with a participant is critical to ensuring that you and the participant are clear on the expectations and services that will be delivered under that agreement, and the NDIA recommends that you have a written service agreement with a participant.

The NDIA can also take action against you if the terms of the agreement do not meet its requirements under the NDIA Act.

With experience in dealing with the NDIA and having first-hand experience in entering into service agreements, our lawyers can draft a clear, easy-to-understand and compliant agreement for you.

NDIA Reviews and Appeals

Our lawyers have extensive experience in negotiating outcomes and conducting reviews and appeals of matters in the Administrative Appeals Tribunal. We are always looking for ways to resolve matters quickly to avoid the need for drawn-out and complicated legal processes.

Private Dispute Resolution

Whether you are in a dispute with a business, your neighbour or even a friend or relative, our goal is to assist you to resolve your dispute in a timely manner with a focus on avoiding the need to commence legal proceedings or go to Court. Importantly, we aim to resolve your dispute in a manner that will preserve the relationship you may have with the person you have the dispute.

If no resolution can be reached, we can assist in commencing legal action through the various Courts or Tribunals.

Consumer Transactions

The manner in which businesses advertise and sell goods and services can heavily influence whether you will buy that good or service. Misleading or deceptive advertising or conduct by a business may be the reason you bought a good or service from that business. If you have been disadvantaged or lost money due to this type of conduct, we will aim to assist you in dealing with that business to seek a timely outcome for you and with the aim to avoid going to Court.

Tenant/Landlord Disputes

Disputes between tenants and landlords can arise for a variety of reasons, whether it is about bond claims, rental agreements/leases, repairs and maintenance, property damage, rent increases or notices to vacate.

Whether you are a tenant, a landlord or a real estate business, we can assist in resolving the dispute quickly by facilitating communication between you and the other party, with the aim of avoiding the need to attend a Tribunal or Court.

If the matter is unable to be resolved through discussions, we are experienced in appearing before Courts and Tribunals and can assist you in that process.

Building and Construction

Whether you are building your dream home or undertaking property development, there will be a number of different parties that you will be dealing with throughout the course of your project. You will have dealings with architects, the builder, contractors and the local council, to name a few.

The manner in which you manage each of these relationships could have a significant impact on how your project progresses. Any dispute can lead to the project taking longer than planned as well as leading to higher costs for you.

Building contracts also tend to be long and are not always written in a plain and easy-to-understand manner. If you would like someone to undertake an independent review of your contract, let us know.

At Parker PreLegal, we can assist you with the following:

  • Review your building contract to identify any risks that may arise for you so that you are forearmed with the information you need to feel comfortable in progressing with your build.
  • In the event that a dispute arises, or looks like it may arise, we can assist you in how to effectively and quickly manage the dispute with the aim of ensuring that you retain the working relationship with the other party.

Online Business

Are you starting or already running an eCommerce or online business?

Have you considered the following:

  • Sending emails to suppliers or customers can mean you have formed a contract which may create legal obligations for you
  • The manner in which you promote your goods and services could create certain expectations in customers that you may not be able to meet.

How We Work With Individuals

We start by providing an assessment of your issue or dispute with the view to providing you with options on how this could be resolved or for alternatives on how to progress.

  • Start with a free 20-minute, no obligation, one-on-one consultation to discuss and assess your concerns and determine if this is an area where we can assist you.
  • We will research and identify options for progressing your matter, followed by discussing the best strategic choices with you.
  • If you wish to proceed, we will provide a quote ensuring that you know the costs associated with progressing.